Do I really need a Property Management Service? Ask yourself:
– Do I have the time required for the learning curves, marketing, resident retention, etc.?
– Am I comfortable being on-call 24/7 to respond to maintenance problems, collections, or conduct property inspections?
– Am I familiar with the legal side of property management? (Property codes, housing regulations, fair housing laws, etc.)
– Do I understand all the ongoing tasks associated with managing a rental property?
– Is it cost-effective for me to do all of this?
If you answered NO to any of these questions, it would be worth your time to consult with us and receive your free management quote.
How are repairs handled? The vendor of your choice can handle repairs. We are happy to use your personal preferred vendors or one of our trusted, pre-approved vendors. We can also call you for vendor approval on each maintenance issue.
How do you market my property? When a new property is posted online, we often receive immediate interest. We have a robust online presence and utilize the following websites:
– Wolfkline.com
– Craigslist
– Zillow
– Trulia
– HotPads
– Apartments.com
– Facebook
We also place signage at the property, and distribute rental lists at our office. We do whatever is needed to reach prospective residents with your property information!
In what areas does Wolf & Kline manage properties? We manage properties in Lancaster and Lebanon Counties—primarily north of Lancaster City and Southern Lebanon County, including the communities of Akron, Denver, Ephrata, Leola, Lititz, Manheim, Myerstown, New Holland, Terre Hill, Manheim Township, East Hempfield & West Hempfield Township, and Lampeter.
What types of properties do you manage? We manage a multitude of property types, including:
– Single Family homes
– Duplex/Semi-detached homes
– Townhouses
– Single Apartments
– Apartment Complexes
Should I select only resident placement or full property management services? In the end, the choice is yours, depending on how hands-on you want to be as a landlord. At Wolf & Kline, we strive to find quality residents for every property we represent regardless of whether or not it is strictly a placement or a managed property. Our resident standards and qualifications are the same either way.
Suppose you neighbor your property and enjoy responding to and performing maintenance tasks, but are concerned with fair housing rules, cannot conduct proper screening and background checks, or are concerned about locating responsible renters. In that case, our resident placement services are an ideal fit for you. We screen and place quality residents in your property, but you manage the relationship moving forward once they have moved into the unit.
Our complete property management services make sense for owners who view their properties solely as investments or would rather not be involved in resident issues. If you seek a hands-off monetary return on your property and do not want the headache of responding to frequent maintenance calls or lockouts, conducting routine inspections, or placing delinquency calls, then hire us!
What happens if a resident leaves before the end of their lease? If a resident vacates before the end of a one-year lease, they forfeit their security deposit and are responsible for paying rent and utilities for 60 days. Your property is immediately advertised to attempt a rapid re-rental. You never pay a second placement fee if a resident breaks their 1-year lease.
What is the pet policy for the properties? This is your property, and you have the freedom to determine the pet policy. Our resident pre-selection process predicts highly qualified, responsible renters. Many of our owners have enough trust and faith in our process that they decide to allow pets. If pets are allowed, an additional security deposit and monthly pet rent are collected.
Why should I opt for e-statements? Digital statements are attached to an email and delivered directly to your inbox. Funds are electronically deposited into your checking or savings account. This reduces paper statements and checks getting lost or stolen in the mail and cuts down on paper waste.
Will I still receive a paper statement once I sign up for e-statements? Once you sign up for e-statements, you will no longer receive a paper statement, invoices, or checks in the mail. Instead, your statement will be emailed to you, and funds will be direct-deposited into the bank account you set up with our office.
Would you simply draw up a lease for my property? We do not offer lease-only services. Instead, we commission highly knowledgeable real estate attorneys to craft and periodically review our lease terms. We believe our proprietary agreements are central to our success because they strongly protect the interests of both our owners and residents. Our lease agreements are one of the main benefits of both our resident placement and full property management services. Protecting your investment is well worth the investment in us!
